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Customer Assistance

August
27,
2026
| 10:37 AM America/Phoenix

Arizonans earning average wages may be eligible for as much as $640 or more in assistance to pay their Arizona Public Service (APS) bills through a state program called Power AZ, while funding lasts.

May
29,
2026
| 16:24 PM America/Phoenix

Our rate case hearing is underway, and we know you may have questions. Here are the facts behind some of the most common myths and misunderstandings.

MYTH: APS is requesting higher rates to fund data …

May
18,
2026
| 09:13 AM America/Phoenix

Today marks the start of the evidentiary hearing in the Arizona Public Service (APS) rate case before the Arizona Corporation Commission (ACC). This hearing is the latest step in a lengthy open and transparent rate review process that started in …

May
05,
2026
| 11:53 AM America/Phoenix

With Arizona Heat Awareness Week (May 4-8) underway, APS is supporting with nonprofits and organizations to provide heat relief assistance and sharing helpful information for bill assistance options and tools.

April
15,
2026
| 10:13 AM America/Phoenix

Disagrees with the Arizona Attorney General’s statements regarding APS’s disconnection policies and customer communications

April
14,
2026
| 08:36 AM America/Phoenix

Simple habits and small choices can help you lower your costs while keeping your home comfortable.  

March
03,
2026
| 09:25 AM America/Phoenix

Arizona Public Service is helping customers stay aware of scams and recognize the warning signs before making a payment or sharing personal information with someone claiming to be from APS.

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