Every parent knows the heart-stopping moment when a small child suddenly bolts – and you’re a step behind.

That familiar situation unfolded near APS’s downtown Phoenix service center when a toddler broke free from a parent and ran toward a busy street. As he was heading to his vehicle, APS supervisor Kort Meyer saw the child on the run and immediately tried to intervene, but a badge only gate briefly stood between him and the fast-moving kiddo.

At that same moment, employee Robert Butler happened to be driving by in his bucket truck. Robert is an APS troubleman – a highly skilled, specialized role who acts as a first responder to electrical emergencies, equipment issues and power outages.

As captured by a surveillance camera, Robert quickly pulled over, safely stopped his vehicle and caught the child just before crossing into the high-traffic road, reuniting the toddler with a relieved parent and preventing a potentially dangerous outcome. “I normally don’t drive down this street. I’m just grateful I was in the right place at the right time,” said Robert. “I have a two-year-old son, and I know how fast kids can move once they get going and they’re on their mission. As a parent, I can definitely relate.”

The moment ended safely thanks to quick thinking and action – a reminder that being aware of your surroundings and looking out for one another can make all the difference.